frequently asked questions

  • Eligible for reward points that can be accumulated and used:
    • for cash rebates of your bills at RM5 per 2500 points
    • to redeem specially designed gift items
  • Receive a free gift and 5000 reward points when you sign up for the program.
  • Receive free 3000 reward points when you dine at any of our participating outlets on your birthday.
  • Eligible for “Card Holders Only” promotions.
  • Request for a Pak Li Privilege Card application form at any of our participating outlets.
  • Fill in and submit form with RM10 registration fee to any of our service crew.
  • Receive Privilege Card with 5000 reward points and a free gift.
  • Dine at any of our participating outlets and you will be rewarded with 10 points for every Ringgit spent. Just present your Card to the cashier when paying your bill.
  • Your point balance will be printed on your bill. You may also check your points balance with any of our participating outlet’s cashier.
  • For every 2500 points, you will be eligible for a cash rebate of RM5 off your bill. Just present your card to the cashier when paying your bill. For rebates of bill which is less than the eligible rebate amount, no change in terms of points or cash will be given. Our list of specially design gift items and the points needed to redeem these items is available at our website and all our participating outlets. Once you have sufficient points, you can redeem these items by presenting your card to the cashier.
  • There is no expiry date for Cards issued. Reward points will expire if there is no transaction on the Card for more than 1 year.
  • Replacement card can be requested at a cost of RM5. All points from the lost or damaged card will be transferred to the new card.


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